FAQ

Below are the most commonly asked questions regarding our bidet products.

If you do not find an answer you a looking for, please contact me via the green chat link below.

Alternatively, you can call us on 1300 243 387

Bidet Information

The short answer? For your HEALTH and WELLBEING.

Imagine instead of a shower or bath you started each day by grabbing a tissue and wiping your face and underarms, would you feel clean?

The bidets we supply cleanse your private parts with a stream of pure filtered warm water and then dries you with a gentle temperature controlled air flow every time you use it. Leaving you feeling fresh and clean. No amount of toilet paper can clean you as well as the washing and drying functions performed by an electronic bidet.

General Information

Payments via phone. What are my options?

If you phone an order we can process Visa and MasterCard  only.

Credit Card processing over the phone 1300 243 387 is only available on weekdays between 8:00am to 4:00pm AEST.


Payment via PayPal

Paypal is a good option for both buyer and seller as it offers significant fraud protection.

For Overseas Buyers

For overseas buyers PayPal is the only option we accept. PayPal also supports a wider range of credit cards including American  Express.


Payment via Direct Deposit

Acct: The Bidet Shop
Bank: Commonwealth Bank
BSB : 064-430
AcctNo : 1079 1849

Note: Please include your invoice number in the comments or reference area when depositing. If your banking institution does not include this facility please send an email to accounts stating your order number so we can process your order immediately.


Cheque & Postal Order

Simply send a copy of your order with cheque or postal order to the address below:

The Bidet Shop

1/227A Brisbane Road,

Biggera Waters QLD 4216

Note: Please include your invoice number in the letter. If you do not have an order number please call us on 1300 243 387