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Testimonials

Helena Kotasek
 2 weeks ago
I had the best experience dealing with the courteous and greatly helpful staff at the Bidet shop head office. I dealt over the phone with Debbie, Marc and Ric - each of them could run a workshop how graciously to deal with customers. Much appreciated. Warm greetings to all Helena Kotasek from Adelaide

Bryn Parrott

 a month ago
We have had several dealings with The Bidet Shop and every time we have been more than a little impressed with their customer service. When we purchased the Japanese style bidet seat 3_years ago we made our order online and it arrived quickly. We were able to obtain installation advice over the phone and they were very helpful. We did not need a plumber. More recently we had trouble with the remote control after warranty expiry but found they had a reasonably priced (fixed price plus parts) and efficient repair service with 1_day turnaround (freight transit time excluded). The parts we needed were inexpensive. We dropped the unit in original packing into the nearest post office. They replaced the faulty components and sent it back right away. Couldnt be happier. 5 stars from us.

 

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Just wanted to thank all for your prompt and courteous attention to my ongoing problems which hopefully have now been  resolved. 

Regards 

Janice 

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Mark Warrington (Coway BA-08),

I just want to let you guys know that I am very happy with the bidet a purchased few months ago. Coming from an elderly person reluctant to embrace change I got to a point where I was faced with some hard decision.

To move out of my home or pay in home-care to come and visit me regularly due to the fact I couldn't look after myself properly especially the personal hygiene part.

Being faced with a touch choice I was searching desperately for an alternative when I was advised by a friend of mine to look into purchasing a bidet.

After doing a bit of reading I end up purchasing a bidet from your website. Having reduced mobility in my arms pressing a button to get myself cleaned ( wash and dry ) really makes my day.

Thank you again

Mark

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Was extremely happy with the service she got from the staff at The Bidet Shop.

Shirley Frankel 

 

 

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Called to say Thank you for all the help and what outstanding service he received from Linda Maree.

 

Jim Hardie 

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She was very happy with the service from Patrick in the repairs department. 

Jean bryne 

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Happy with the service from The Bidet Shop. 

Leo Hogan 

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Thankyou Anita , delivery was on time and hassle free.

Product high quality, installed easily and works very well.

No problems with billing and good value for money.

I'll be recommending you. 

Very happy customer, thankyou !

 

Benjamin Francis