The Bidet Shop

Get in Touch

Questions about a product, your order, or need specialist advice? We're here — choose the right team below and we'll get back to you fast.

General Enquiry

Send us a message

Fill in the form and we'll get back to you within one business day. Or call us directly on 1300 243 387 — Mon–Fri, 9am–5pm AEST.

Your Message

    Phone
    1300 243 387
    Mon–Fri, 9am–5pm AEST
    Retail Showroom
    76 Bundall Road
    Bundall QLD 4217
    Disability Showroom & Warehouse
    3 Maid Street
    Southport QLD 4215
    Specialist Teams

    Need specialist support?

    We have dedicated teams for medical, disability, and trade customers. Direct lines, faster answers.

    Medical & Disability

    Occupational Therapists & Carers

    Our OT team understands the full picture — funding pathways, NDIS, clinical requirements, and which product suits your client's needs. Call the dedicated OT line or use the OT enquiry form.

    NDIS Participants

    If you have concerns that haven't been resolved, you can contact the NDIS Commission directly via their online form. You can also download our Incident Reporting information.

    Trade & Wholesale

    Resellers, Builders & Plumbers

    Our trade team handles wholesale pricing, account setup, and project orders. One call and we'll have you set up with everything you need.

    Visit Us

    Our locations

    Retail Showroom
    76 Bundall Road
    Bundall QLD 4217
    Disability Showroom & Warehouse
    3 Maid Street
    Southport QLD 4215