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Greg Newman

After a trip to Japan we just knew we had to buy a bidet. Wish I'd purchased one years ago. Looking to purchase another for other bathroom.

Bridgette Wood

Very professional customer service and prompt replies to our many queries.
Items were delivered on time as promised. We would definitely recommend The Bidet Shop to other customers.


Gilbert Moase

TBS are a pleasure to deal with and Marc in particular was of great assistance in making sure I had the correct model. Their attention to detail is quite amazing and makes TBS a standout retailer with diligent first class customer service.


michelle cooper

Quick fast service will buy again from them excellent


John Callanan

very helpful service and quick delivery - excellent to deal with


Ian McQuie

I really don't know how I would get on without my bidet, and the people at The Bidet Shop are right behind their product all the way. Always there to help, even in the middle of the holiday period I've just found. Their cheerful and obliging service provides comfort jn moments of need !

Susan schaper

Susan schaper - 2019

My husband and I are on the road travelling, and have been for some 14 years. My husband has a bad back and turning his back is a problem. We were told about a bidet but were not sure if they could be adapted to an RV 

It turns out they can. It has been great. The other week after 14 years use, the lid developed a problem. We took ourselves into the Bidet Shop at Southport, where we were greated by a lovely lady who could not be more helpful . It was a pleasure to be there.
Many thanks for all your help.
Problem is now fixed.


Ken Bell

Very satisfied customer. Great price, good advice before selecting bidet. Fast delivery. Easy to follow installation instructions.


Very friendly and helpful service in the store. Fantastic follow up with our order and easy to install
Helena Kotasek
I had the best experience dealing with the courteous and greatly helpful staff at the Bidet shop head office. I dealt over the phone with Debbie, Marc and Ric - each of them could run a workshop how graciously to deal with customers. Much appreciated. Warm greetings to all Helena Kotasek from Adelaide

Bryn Parrott

We have had several dealings with The Bidet Shop and every time we have been more than a little impressed with their customer service. When we purchased the Japanese style bidet seat 3_years ago we made our order online and it arrived quickly. We were able to obtain installation advice over the phone and they were very helpful. We did not need a plumber. More recently we had trouble with the remote control after warranty expiry but found they had a reasonably priced (fixed price plus parts) and efficient repair service with 1_day turnaround (freight transit time excluded). The parts we needed were inexpensive. We dropped the unit in original packing into the nearest post office. They replaced the faulty components and sent it back right away. Couldnt be happier. 5 stars from us.

Angela Martin
The friendly staff were knowledgeable and efficient. I was out of the shop within minutes. Everything that was promised was delivered. Totally satisfied.

Severin G
Great customer service, excellent Eco bidet that everyone loves! It literally feels like a whole NEW experience to use the toilet. can't believe we did not get this installed sooner. Highly recommend for every Australian home that likes to be and feel clean ;) A++++++


Dickson arthur
Excellent help n professional service and I highly recommend to all who needs a bidet.
Mary Karic
Easy to deal with, friendly, prompt & helpful.

Todd Johnston
A huge thank you to Rick for his consistent professionalism and personal approach from the initial enquiry through the measuring process to helping me even help me troubleshoot installation questions I had over the phone. It’s been extremely comforting knowing I can go back to Rick and he is always willing to help. Thank you Bidet Shop and a HUGE thank you to Rick!

Andy Pitt
Great prompt service, staff were happy and willing to answer questions and assist
Peter Colhoun
Thanks and appreciation to the numerous staff I spoke with in the process of choosing the right bidet seat. The fact that you have your own OT support area says it all, you are serious about providing excellent service in supply of the most suitable products. Very happy to recommend the Bidet Shop.

Janice Mayberry
Very friendly lady and helpful too. My mother bought the bidet 10 years ago and there was a nice comment about her on the record. 

Jennie Steer
Super helpful after sales service. Quick to return call on an enquiry and delivery on replacement part without any delay plus emailed a video to help us do it ourselves. Couldn't have asked for better service. I would highly recommend the Bidet Shop.

john grabiec
I have been with these people for 10years
And have had wonderful service in buying new and spare filters

Keith Manning
38 reviews - 2019
Thank you You Help ! The Man was Very Helpful ! Cheers Keith Manning